Skip to content
ChatWise

Your WhatsApp, answered while you get on with work.

Pick a ready-made agent — a receptionist, a lead qualifier, a sales assistant — connect your own WhatsApp number, and it starts replying to customers. Every chat, contact and lead lands in one dashboard.

Get startedSee pricing

Small businesses connect by scanning a QR code — no Meta application, and no per-message fee on top of your plan.

Ravi Mobile Repairs

online

  1. Customer wrote:

    Hi! Are you open this Sunday?

    09:41
  2. Your agent replied:

    We are — Sunday 10am to 4pm. Our full hours are Mon–Sat 9–7, Sun 10–4. 🙂

    09:41
  3. Customer wrote:

    Great. Do you do same-day repairs?

    09:42
  4. Your agent replied:

    Yes, for screen and battery jobs booked before 2pm. Anything bigger we usually turn around next day.

    09:42
  5. Customer wrote:

    What would a cracked screen cost for a Pixel 8?

    09:43
  6. Your agent replied:

    I don't have Pixel 8 pricing to hand — let me get Ravi to confirm. He'll reply here shortly.

    09:43

Handed to Ravi · your Receptionist didn’t have the answer, so it stopped rather than guessing.

Live in an afternoon, not a quarter

There is no bot to build and nothing to code. You answer questions about your business; the agent is already written.

  1. 1

    Pick your agent

    Choose one from the catalogue — receptionist, lead qualifier, appointments, sales, support and more. One agent per account, so there's exactly one thing answering your customers.

  2. 2

    Connect your WhatsApp

    Scan a QR code with your phone, the way WhatsApp Web works. Or, if you're on the official Business API, paste in your Meta credentials.

  3. 3

    Tell it about your business

    A few plain-English questions — your hours, what you sell, your policies — plus the tone you want and when it should fetch a human instead of guessing.

  4. 4

    It starts replying

    Customers message your normal number and get answers. You watch it happen in your inbox and step in whenever you want to.

Nine agents. You run one.

Each one is already written and tested for a specific job, so you aren’t assembling a chatbot from parts. Pick the job you actually need doing.

  • Receptionist

    Answers general questions from your hours, FAQs and policies.

  • Lead Qualifier

    Works out whether a new enquiry is worth your time, and files it.

  • Appointment

    Handles “can I come at 4?” against your real calendar.

  • Sales

    Takes a buyer from first question to checkout: recommends, answers price and doubts, sends the link to buy.

  • Support

    Picks up order problems and issues, and raises what it can't fix.

  • Follow-up

    Chases quotes that went quiet, using messages you approved.

  • Personal Shopper

    Turns “a gift under ₹5,000” into real suggestions from your catalogue.

  • Feedback

    Asks how it went after a purchase, and flags unhappy replies.

  • Internal

    Answers your own team's questions from internal documents.

And the CRM agent, always on

It isn’t one of the nine and you don’t choose it. It reads along in the background of every conversation and keeps your contact records current, whichever agent is doing the talking — so your leads list stays up to date without anyone typing into it.

Two ways onto WhatsApp

You pick one when you sign up. An account is on the QR connection or the Business API — never both at once — so there is never any doubt about which route a message went out by. Both need a paid plan; only the Business API adds charges from Meta on top of it.

QR connection

For small businesses

Scan a code with your phone, exactly like WhatsApp Web. Your number, working in minutes, with nothing to apply for.

  • Your monthly plan is the whole bill — nothing is charged per message
  • Set up in minutes — no Meta application or business verification
  • Bulk sends capped at 25 people at a time, spaced out
  • Unofficial channel: messaging people who didn't ask to hear from you can get your number banned

WhatsApp Business API

For larger businesses

The official channel from Meta. Built for volume, with the reliability that comes from being sanctioned rather than tolerated.

  • Your monthly plan, plus Meta's per-conversation charges billed to you by Meta at their rates
  • Official, supported connection
  • Large contact lists, using templates Meta has approved
  • Requires a Meta application and business verification before you can start

One place for everything it handles

The agent does the replying. The dashboard is where you watch it, correct it, and pick up the conversations worth your attention.

Conversations

Every chat your agent is handling, live. Jump in and take over mid-thread whenever you want to, then hand it back.

Leads

Contacts captured out of real conversations, with a status and a score. Edit them yourself and the agent won't overwrite your changes.

Knowledge base

Your hours, prices, policies and catalogue. This is the only thing your agent answers from — it won't invent an answer it doesn't have.

Connection health

Whether your number is actually connected right now, in plain words, and a reconnect button when it isn't.

Campaigns

Send a message to a list of contacts, personalised per person, from a library of ready-made templates. Anyone who replies STOP is excluded automatically.

Analytics

How many messages were handled, how fast, and how many enquiries turned into something.

Put your WhatsApp on autopilot

Create an account, pick your agent, and scan a QR code. You can be answering customers today.

Get startedRead the FAQ