An agent that answers, and a place to keep an eye on it
Automation you can’t see into is a liability. Everything your agent does is visible, correctable, and yours to take over the moment you want to.
Nine agents. You run one.
Each one is already written and tested for a specific job, so you aren’t assembling a chatbot from parts. Pick the job you actually need doing.
Receptionist
Answers general questions from your hours, FAQs and policies.
Lead Qualifier
Works out whether a new enquiry is worth your time, and files it.
Appointment
Handles “can I come at 4?” against your real calendar.
Sales
Takes a buyer from first question to checkout: recommends, answers price and doubts, sends the link to buy.
Support
Picks up order problems and issues, and raises what it can't fix.
Follow-up
Chases quotes that went quiet, using messages you approved.
Personal Shopper
Turns “a gift under ₹5,000” into real suggestions from your catalogue.
Feedback
Asks how it went after a purchase, and flags unhappy replies.
Internal
Answers your own team's questions from internal documents.
And the CRM agent, always on
It isn’t one of the nine and you don’t choose it. It reads along in the background of every conversation and keeps your contact records current, whichever agent is doing the talking — so your leads list stays up to date without anyone typing into it.
Conversations
Watch it work, and step in when it matters
Every chat your agent is handling appears in one live inbox. When a conversation needs a person — because the customer asked for one, or the agent hit something it couldn't answer — it surfaces here rather than quietly stalling.
- Take over mid-thread: the agent pauses, you type, you hand it back
- Escalations from the agent land in the same place as everything else
- Full history of what was said and which agent said it
Leads
Your contact list, filled in by the conversations
Names, numbers and what people actually asked about get captured as chats happen, scored and tagged, so following up doesn't depend on somebody remembering to write it down.
- Built automatically by the Lead Qualifier and the background CRM agent
- Status, score and tags you can change by hand
- Anything you edit yourself is protected — the agent won't overwrite it
Knowledge base
It only knows what you tell it
Your hours, prices, policies and catalogue live in one place, and that is the only thing your agent draws on. Faced with something it hasn't been told, it says so and fetches you — it does not improvise an answer about your business.
- Plain-English editing — no formats or syntax to learn
- Feeds the Receptionist, Sales and Personal Shopper agents
- Change an answer once and every future reply uses it
Campaigns
Reach your contacts, with the brakes built in
Send one message to many people, personalised per person, starting from a library of ready-made templates. The limits that keep your number safe are enforced by the system rather than left to your judgement in the moment.
- QR connection: 25 recipients per send, spaced out, never a single blast
- A warning you have to acknowledge before your first QR-connection send
- Anyone who replied STOP is excluded automatically, on every plan
- Business API: large lists, using templates Meta has approved
- Delivery, read and reply tracked per campaign
Connection health
You always know if it's actually on
A connection that has silently dropped is worse than no automation at all, because you carry on assuming customers are being answered. Your dashboard shows the real state, in words rather than codes.
- Connected, reconnecting, or disconnected and needing you
- Reconnects on its own where it can
- On the QR connection, your session runs in its own isolated process
Analytics
What it handled, and what came of it
How many messages your agent dealt with, how quickly it replied, and how many enquiries turned into leads and sales.
- Messages handled and response times
- Leads captured, and how many converted
- Usage against your plan's limits
Put your WhatsApp on autopilot
Create an account, pick your agent, and scan a QR code. You can be answering customers today.